Lead management is the another fundamental area of business which we fail to concentrate because we do not realize " Today leads are tomorrows customer". Most of us are honestly dedicated to service of existing clients and reverse happens in the case of leads. If we are going to hesitate to make a single phone call we are going to miss out a wonderful client who may turns our business to prosper.
I am little frank to suggest implementation of Information technology where ever it is possible.
In nut shell my next area of discussion is using Web development for lead management.
If we are having more than 100 leads every day and single routing managers who assigns the lead process it would be really cumbersome and time consuming rather than to do the work in single mouse click. Initial step in leads processing is data input in lead management application after that we can track status and appointment by date , appointments by time , appointment by any other criteria. Every process is automated an finally when lead is closed the prospects data is converted as input to customer management system or deleted from record.
I am little frank to suggest implementation of Information technology where ever it is possible.
In nut shell my next area of discussion is using Web development for lead management.
If we are having more than 100 leads every day and single routing managers who assigns the lead process it would be really cumbersome and time consuming rather than to do the work in single mouse click. Initial step in leads processing is data input in lead management application after that we can track status and appointment by date , appointments by time , appointment by any other criteria. Every process is automated an finally when lead is closed the prospects data is converted as input to customer management system or deleted from record.